Terms and Conditions

Last updated: 2026-05-12

The following terms govern the relationship between Richard Casino and every individual accessing our platform from Canada or elsewhere. Registering an account or placing a wager indicates acceptance of the conditions detailed throughout this document.

Account opening and verification

Eligibility to register at Richard Casino requires that the applicant be of legal gambling age in their province of residence and that gambling be lawful in their jurisdiction. The submission of false information, including age or country misrepresentation, will void any winnings and may lead to immediate closure of the account.

Each individual is entitled to maintain a single account, and duplicate registrations are systematically detected and merged or closed at our discretion. Players are required to keep login credentials confidential and to notify our support team without delay if unauthorized access is suspected.

Before processing significant withdrawals, Richard Casino performs Know-Your-Customer verification under the standards set by the Curaçao Gaming Authority and Anjouan Gaming (license 8048/JAZ2019-015). Documents accepted include government-issued photo identification, recent utility bills, and proof of payment-method ownership.

Deposits, withdrawals, and currency handling

Funds may be deposited through the payment methods displayed in the cashier section, with minimum and maximum thresholds shown at the moment of transaction. Richard Casino does not charge internal fees for deposits, though third-party providers or your bank may apply their own commissions.

Withdrawal requests are processed within standard timeframes after verification has been completed. Players in Canada may experience clearing delays on some payment rails, particularly bank transfers, which can extend beyond the initial processing period due to interbank settlement schedules.

Promotional offers and bonus conditions

Bonuses, free spins, cashback rewards, and tournament prizes offered by Richard Casino come with specific eligibility criteria, wagering multipliers, maximum-bet rules, and validity windows that are published alongside each promotion. Players are expected to review these particulars before opting in.

Any attempt to extract value from promotions through coordinated multi-account behavior, intentional low-risk wagering patterns designed to clear conditions without genuine play, or other forms of bonus abuse will result in the forfeiture of bonus balances and associated winnings.

Prohibited conduct and account closure

Activities prohibited on Richard Casino include the use of automated software or bots, collusion with other players, exploitation of software errors, and any conduct that constitutes fraud or money laundering under Canadian or international law. Detected violations may be reported to relevant authorities.

Richard Casino reserves the right to suspend or terminate accounts where breaches of these terms are established, where regulatory directions require it, or where a player has been inactive for an extended period as defined in our dormancy policy.

Dispute resolution and applicable law

Should a disagreement arise, players are encouraged to first contact our customer support team, which will attempt to resolve the matter within a reasonable timeframe. Most concerns are settled at this stage through direct dialogue and review of game logs.

If the issue remains unresolved, players retain the right to escalate complaints to the Curaçao Gaming Authority or to the Anjouan Gaming regulator (AOFA), depending on the nature of the dispute. The governing law of these terms is that of the jurisdiction issuing our primary license, subject to mandatory consumer protections available to Canadian residents.

This document offers a structured overview of the contractual relationship between Richard Casino and its players. In situations where any clause conflicts with mandatory provisions of Canadian law or with our licensing obligations, those superior rules will apply.